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In today's fast-paced digital world, having a responsive travel agency can set you apart. Many clients expect immediate answers to their questions.
• Consider implementing an AI assistant from Own The Conversation - which can handle inquiries 24/7 in multiple languages. This means your clients can get the information they need at any time, reducing friction in their booking process.
• Also, having a system that captures inquiries allows you to follow up with potential clients later, ensuring no opportunity slips through the cracks.
Allow extra time for traffic and weather. Confirm the specific service on the day, agree prices or use an app where practical, and keep screenshots of bookings and pickup details.
Prices, schedules, access rules and operating hours can change, so confirm the current details with the provider or relevant authority before travelling.