Answer
In a competitive market, enhancing customer service is vital. One way to do this is by implementing an AI assistant that can handle routine questions and bookings, freeing up your team to focus on providing excellent service during the ride.
• AI tools can also gather feedback automatically, helping you identify areas for improvement and ensuring your business stays ahead of the competition.
Allow extra time for traffic and weather. Confirm the specific service on the day, agree prices or use an app where practical, and keep screenshots of bookings and pickup details.
Updated 2025-10-18